OmniTouch International (OmniTouch) specialise in providing professional training courses for Contact Centres based around the world, with over 75 countries in their global footprint. To learn more about who they are, click the link below to view their website.
We developed this website in collaboration with Andrew Maher from Digital.Done.Right.
Wireframe
First things first, our UX/UI stage. We developed a wireframe so we knew where to place the core content and how the new website would be structured.
This stage is crucial as it sets the foundations in place for the next stage…
Website Design
Moving onto the next stage where we bring our wireframe to life. We built the new website with simplicity in mind, and our overall objective was to create a modern design that builds trust, speaks to the user, provides easy call-to-action, and conveys their brand effectively.
We worked alongside Digital.Done.Right. and OmniTouch in an iterative process, conducting multiple remote design sessions to tweak and perfect their desired design.
Blog
We co-operated with the client to design and build a powerful blog that doesn’t just keep us in the loop with company news, it answers common questions and addresses pain points in their industry.
The blog layout was designed to be simple, effective and optimised for search engines:
- Internal links
- High readability scores
- Engaging content
- Ability to share across a variety of platforms
Public Courses
OmniTouch hosts courses, both online and in-person.
We embedded their website calendar system that they use into the website, this frame allows users to sift through all courses from the current date onwards, learn more about them, and then they are met with a call-to-action to register their interest and book.
Result
We, Digital.Done.Right and OmniTouch all engaged together in the go-live procedure to check that everything was ready to go!
After this, the new OmniTouch International website was finally brought to life.